Frequently Asked Questions
Everything you need to know about your stationery journey.
How long does shipping typically take?
Orders are processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can range from 7-14 business days depending on the destination.
What is your return policy for journals and planners?
We offer a 30-day return policy for all unused and unopened items. To be eligible for a refund, the product must be in its original packaging with all protective seals intact.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of the package.
Are your paper products fountain pen friendly?
Most of our curated journals features high-gsm, bleed-resistant paper. Please check the product description for specific 'fountain pen friendly' badges to ensure the best writing experience.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.